We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or opt-in to receive SMS notifications.
When ordering, registering, or opting in to SMS on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information.
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactionsYour information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails or SMS notificationsThe email address and/or phone number you provide for order processing may be used to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future communications, we include detailed unsubscribe instructions at the bottom of each email or SMS message.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Our SMS program may use your phone number to send you updates and marketing messages. By opting into SMS communications, you consent to receive messages from us. If you ever wish to opt-out, you can follow the unsubscribe instructions provided in each SMS message.
Our website may use cookies and plugins to capture information if you abandon your shopping cart. This information may be used to send reminders via SMS if you have opted into our SMS program. If you are using SMS in an abandoned cart program, a disclosure will be included in this section of our privacy policy.
We do not share or sell your SMS opt-in data with unaffiliated third parties. Some third parties, such as service providers who support our SMS program, may need access to your information to help us provide our services. However, we require that these third parties agree to keep your information confidential and only use it to perform their intended function.
If your privacy policy includes location tracking or location-based services, we disclose how this data is collected and for what purpose. Location-based data, if collected, will be used to enhance your experience with our service, but you may opt-out if desired.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our web site privacy policy.
If there are any questions regarding this privacy policy you may contact us by going to our Support page and opening a support ticket by clicking on the “Support” button on the bottom left corner of your browser.
